tickets & passes – refunds



Tickets and passess already purchased remain valid.

Tickets for concerts are eligible for a refund:


7 October – Valeriy Stepanov Band | Walk Away

7 October – Elec Tri-City

8 October – Piotr Wojtasik: VOICES | China Moses

8 October – Kuba Banaszek Quartet

9 October – Jazz Forum Talents | John Scofield & Dave Holland Duo

9 October – Mariusz Bogdanowicz Sextet

10 October – Laureat Grand Prix konkursu na Indywidualność Jazzową 2020 | EABS Slavic Spirits & Guests

10 October – Emil Miszk & The Sonic Syndicate: ARTIFICIAL STUPIDITY



  1. In the case of tickets purchased online via the strefakultury.plwebsite, the refund will be made automatically to your account. You do not need to contact the ticket offices.
  2. In the case of tickets purchased online via the eventim.plwebsite, , please contact the ticket distributor directly:
  3. In the case of tickets and passes purchased at Impart and Barbara ticket offices, and paid for by card or in cash, you can refund your ticket online. Send us an e-mail with the following information to
  • an appropriate form;
  • a clear picture of the tickets;
  • a receipt in PDF or JPG format – as a special exception, we are also going to refund tickets without a receipt.

You can also return your passes at the Barbara ticket office and at the Impart ticket office.

Ticket office | Barbara
Świdnicka 8B
11.00-17.00 (Mon.-Fri.), 12.00-17.00 (Sat.)
Phone No.: + 48 (71) 712-75-74

Ticket office | Impart
Mazowiecka 17
14.00-17.00 (Mon.-Fri.)
and 1h before event
Phone No.: + 48 (71) 341 94 32

If you have any questions concerning tickets or passes, please email them at